FAQ – DCS Travel Membership
Who are DCS Insiders?
They’re local experts, guides, and trusted contacts who help you travel safely and meaningfully.
Can I cancel or upgrade my plan?
- Free & Traveler Pass: no need to cancel — no renewal.
- Explorer: simply wait 30 days, or buy again when you travel next.
- Nomad & Business Pass: cancel anytime from your DCS account; you’ll keep access until the end of your billing month.
You can also upgrade from any plan whenever you want.
Is my payment information safe?
Yes. All payments are handled by Stripe, a world-leading secure payment platform (SCA / 3D Secure compliant).
We never store or access your credit card details.
How do I pay?
Payments are processed securely through Stripe (credit card, Apple Pay, or Google Pay).
Subscriptions renew monthly, and you can cancel anytime from your account.
Can I pause or change my plan?
Yes. You can upgrade, downgrade, or pause your subscription anytime directly from your account.
How can I access my benefits?
After making a purchase, you’ll receive an email with instructions to access your Member Area.
From there, you can explore destination pages and join the DCS community.
(For paid plans) you can also access WhatsApp support and local Insiders’ contacts.
What makes DCS Travel different?
We combine local human connections with modern travel tools:
- Authentic experiences, not just sightseeing.
- Ethical, community-based recommendations.
- Direct contact with locals and other travelers.
- Practical support during your trip.
Can I become a DCS Insider or local partner?
Yes! If you live in one of our destinations and want to join as a local Insider or travel host, send us a message via the
Contact page. We’ll reach out to you.
Still have questions?