DCS Travel – Privacy Policy

Who we are

DCS Travel is part of Digital Collaborative Schools (DCS), 37 rue des Landes, 78400 Chatou, France. Contact: contact@dcstravel.org.

1) What this policy covers

This explains how we collect, use and protect your personal information when you visit our website, register as a member, or purchase a DCS Travel Pass. We comply with the EU General Data Protection Regulation (GDPR).

2) Data we collect

• When you visit: IP address, browser details, pages viewed, cookies (see Cookie Policy).
• When you register or buy: name, email, billing address, plan type; payments handled by Stripe.
• When you contact us / WhatsApp: messages and contact details to reply or assist.

3) How we use data

• Create and manage your account and membership
• Process payments and renewals
• Provide access to content and community features
• Communicate service notices and respond to support requests
• Improve our site and user experience (analytics)

We may send essential service emails (account, billing, legal). You can unsubscribe from newsletters at any time.

4) Legal basis

• Contract – to provide the service you requested
• Consent – for cookies and newsletters
• Legitimate interest – to maintain and improve services
• Legal obligation – invoicing and accounting

5) Sharing data

We share data only with trusted providers to operate our service:

• Stripe (payments)
• Email service (e.g., Mailchimp) for newsletters
• WhatsApp if you contact us via WhatsApp
• Hosting and backups (e.g., Hostinger)

We do not sell your data.

6) Storage & security

• Data stored securely (primarily in the EU).
• Stripe handles card data (PCI-DSS, SCA/3D Secure). DCS does not store full card numbers.
• We retain data only as long as needed (inactive accounts are typically removed after a reasonable period).

7) Your rights

You can request access, correction, deletion, restriction, portability, or withdraw consent. Contact: contact@dcstravel.org. We aim to respond within 30 days.

8) Cookies & analytics

We use essential, analytics and payment/security cookies (Stripe). Manage cookies in your browser or via our banner. See the Cookie Policy.

9) International transfers

Some providers (e.g., Stripe, WhatsApp) may transfer data outside the EU under GDPR safeguards such as Standard Contractual Clauses.

10) Updates

We may update this policy periodically. The latest version is shown at the top.